ASN Technologies LLC

A successful I.T. Transformation is a well-orchestrated process with a series of milestones and checkpoints.  Take those cumbersome process and procedures, endless emails chains, legacy applications and systems and move or integrate them into a core, centralized IT Service Management (ITSM) solution. Our team works with our customers to evaluate their culture and environment to ensure a smooth transition into a ServiceNow solution.  Having strong foundation and single source of truth is a critical starting point for any transformation and ServiceNow is right software for this complicated job. The ability to modify the base ServiceNow platform allows for the delivery of a custom solution that fits your IT and business needs.

ASN Technologies can help no matter where you are in your journey.  Just starting, we can help you setup your new ITSM environment.  Started but need some help, or need someone to augment your current staff, our ServiceNow experts can be there to take on your outstanding tasks.


HOW ARE WE DIFFERENT?


The ASN Technologies LLC core team is comprised technology experts who learned their craft "on the job". We have worked directly working with the leader ITSM and monitoring software platforms.   Our real-world experience is our advantage, we have made our mistakes and have learned what works and what are misteps.  Our agile deployment process breaks up the implementation process into smaller manageable milestones with customer acceptance checkpoints throughout the process. We don't believe in a "big revile" at the end of a project. We tailor our deployments to make sure our steps along the way meet the customers expectations.


Focus
We focus on the following ITSM areas:

  • Knowledge and Document Management
  • Incident Management
  • Change Management
  • Service Catalog
  • Service Requests
  • Asset Management
  • Workflow Automation